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Category: Press Release

09/22/2023

News & EventsPress Release

ITSS Global Modernizes Prival Bank: Implements Temenos Infinity with HID Identity Product

ITSS Global Successfully Implements Temenos Infinity with Identity Product Integration for Prival Bank

ITSS Global, a renowned global banking software integrator and solutions provider with more than twenty-three worldwide offices and over two decades of experience announced the successful implementation of Temenos Infinity Digital Banking with HID Identity Product at Prival Bank, Panama.

Prival Bank wanted to replace its outdated Online Banking system with Temenos Infinity version 2021.10, to better meet the demands of its customers. ITSS was roped in to complete the implementation and to furnish the required training, integration and testing support.

ITSS Global performed the Infinity implementation on Temenos SaaS cloud platform along with Fabric and DBX configuration. The regional regulatory compliance demanded the integration of Online banking systems with an identity provider for which ITSS collaborated with its partner HID, their partner in Identity and Authentication management services.

An expert team from ITSS Global completed the Go-Live within the stipulated time along with testing and training. The implementation team faced several challenges including geographical time difference, linguistic barriers. However, with skill and dedication, they managed to deliver the project with excellent results.

Quotes

Upon completion of the project, Sharon Williams, the VPA, Transformation and Continuous Improvement, at Prival Bank, commented, “I am delighted to inform that Prival Bank, Panama, has successfully transitioned its digital banking operations to the advanced Temenos Infinity release 2021.10, integrated seamlessly with our core banking system, Temenos Transact R20. ITSS demonstrated a clear commitment to delivering quality products, service, and support throughout the project. They were responsive to our needs and worked diligently to ensure that the project went live on time and remained within budget. I am particularly impressed with the technical skills and ability of the ITSS team. They were able to quickly understand our requirements and develop a solution that met our needs. Our satisfaction with the outcome is evident, and we acknowledge the invaluable contribution of ITSS Global in this journey.”

She further added, “I would highly recommend ITSS to anyone looking for a reliable and professional partner for their Temenos Infinity implementation project.”

Evelyn Hernandez Galvan, Project Manager at ITSS Global remarked, “I Congratulate my team for a successful Infinity implementation, considering the tight timeline. Despite several challenges, our team handled the project skilfully, implementing and integrating Infinity with the bank’s Transact R20 systems and providing training and testing support. We hope that our client will be able to achieve the expected objectives with this implementation.”

About Prival Bank

Prival Bank is a financial institution dedicated to Private Banking and Investment Banking services in Panama and Central America that offers personalized banking services to over 500,000 elite clientele. Made up of experts from different areas of the industry, the bank guarantees the ideal personnel to advise customers on managing assets and provides support to the clients with their personal and business financial needs. Their mission is to provide comprehensive banking services tailored to the needs of their clients, for this the bank has nurtured a team of highly trained professionals.

Visit their website to find out more: https://www.prival.com

About ITSS (Information Technology Solutions & Services)

ITSS Global is a technology company headquartered in Geneva, Switzerland. ITSS primarily provides banking technology, products, applications, support and maintenance services, in addition to implementing Temenos Digital Banking services. ITSS has a worldwide presence with 23+ strategic international offices and over 850 expert consultants.

Visit their website to find out more: https://www.itssglobal.com

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09/13/2023

News & EventsPress Release

ITSS Emerges as a Financial Titan, Clinching a Spot in the Top 10 Embedded Finance Solutions Providers of 2023!

ITSS Emerges as a Financial Titan, Clinching a Spot in the Top 10 Embedded Finance Solutions Providers of 2023!

ITSS Global is making substantial strides in the business landscape this year. Most recently, ITSS has added another remarkable feat to its list of achievements by clinching a spot among the Top 10 Embedded Finance Solutions Providers of 2023. Banking CIO Outlook Magazine has bestowed the prestigious award.

As a top 10 Embedded Finance Solutions Provider of 2023, ITSS has positioned itself among the elite league of companies that are shaping the future of financial services. ITSS has consistently demonstrated its commitment to driving innovation in this space, making it a key player in enabling banks to embrace the latest financial and banking trends. The company’s relentless dedication to investing resources in creating and offering top-tier solutions has paid off handsomely, earning them this esteemed accolade.

Patrick Jaccoud, CEO at ITSS expressed his gratitude for this recognition, stating, “We are immensely proud to receive this award from Banking CIO Outlook Magazine. It reflects our unwavering commitment to innovation and excellence in the financial technology sector. We believe that our dedication to staying at the forefront of industry trends and providing innovative solutions has been instrumental in achieving this recognition”

Thiagraj Jayachandran, CTO at ITSS remarked, “This recognition from Banking CIO Outlook Magazine reaffirms the hard work and passion that our team puts into every project. I want to extend my heartfelt appreciation to our outstanding team members whose tireless efforts have made this recognition possible. Embedded finance is not just a sector for us; it’s a frontier that we are determined to explore, innovate, and reshape.”

This achievement marks a significant milestone for ITSS Global, and it serves as a testament to the company’s dedication, vision, and unwavering pursuit of excellence. As ITSS continues to drive innovation and empower banks with embedded finance solutions, the company remains poised for even greater success in the future.

About Information Technology Solutions and Services (ITSS)

Visit their website to find out more: https://www.itssglobal.com

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08/16/2023

News & EventsPress Release

ITSS Global and CQUR Bank Collaborate on Next-Generation Core Banking Upgrade, Among First in the Middle East to Adopt the Market-leading Temenos R23

ITSS Global and CQUR Bank Collaborate on Next-Generation Core Banking Upgrade, Among First in the Middle East to Adopt the Market-leading Temenos R23

ITSS Global, a prominent technology company and leading SaaS integrator for the banking sector, has recently announced the signing of an upgrade project with CQUR Bank. ITSS Global will upgrade the bank’s T24 Transact Core Banking Systems from R17 TAFC to the latest release version R23 TAFJ. ITSS will upgrade the bank’s core banking systems for its corporate customers, enhancing the bank’s operating model for greater scale and expansion, and enabling a world-class transactional banking experience.

During the project signing ceremony, Raghid Charara, CIO at CQUR Bank said, “We are very pleased with the managed services provided by ITSS and I am impressed by the track record of success from our previous project collaborations. In selecting ITSS for this large transformation, we will continue our strong partnership to enhance banking services to our customers.”

Slim Mezghenni, Regional Sales Manager (CEE Region) at ITSS Global, added, “We’re pleased and immensely honoured by this opportunity to work with CQUR Bank once again. Our previous projects with the bank have been very successful and we look forward to continuing our work in helping CQUR Bank modernise its systems and services. This time, we are upgrading CQUR Bank’s T24 systems from R17 TAFC to release version R23 TAFJ, which is the latest and most advanced upgrade to any T24 Core Banking system by far.”

About CQUR Bank

CQUR Bank is headquartered in Qatar and authorised by the QFC Regulatory Authority. Their mission is to provide exceptional financial solutions and services to facilitate and empower international trade. They are dedicated to being a trusted partner for businesses worldwide, with a particular focus on serving international clients with links to the GCC (Gulf Cooperation Council) region. By leveraging their deep understanding of the region’s unique dynamics, CQUR delivers innovative financial solutions that enhance economic growth, foster global connections, and drive sustainable development.

About ITSS (Information Technology Solutions & Services)

ITSS has encompassed over two decades of consulting and business expertise, serving integrated global banking software services to banks and financial institutions across Europe, Africa, the Middle East, Asia, and Latin America. Headquartered in Geneva, and with its 23+ global strategic offices, ITSS has been instrumental in helping legacy banks cement and sustain their position as leaders by evolving core banking systems to meet changing customer expectations.

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08/01/2023

News & EventsPress Release

ITSS Delivers Excellence: Multi-Entity Infinity Implementation for Vista Bank Group in Record Time

ITSS Delivers Excellence: Multi-Entity Infinity Implementation for Vista Bank Group in Record Time

ITSS, a leading banking software and service provider announces yet another remarkable feat of successfully completing multi-entity Infinity Implementation for 5 subsidiaries of Vista Bank Group, located in four different nations across Western Africa. This remarkable achievement was made possible in just under 90 days, due to the excellence of ITSS’ highly trained team of experts.

The project involved multi-entity implementation of Infinity version R-2023.01 in 5 subsidiaries of Vista Bank Group located in Burkina Faso, Sierra Leone, Gambia, and Guinea. Along with the implementation, compatibility with the pre-existing Transact Release R19 was also ensured. Post-implementation, testing support (SIT & UAT), performance tuning, and client training were provided by the ITSS team.

The project was completed as a hybrid of onshore, offshore, and near-shore using Waterfall methodology and deployed on Cloud platform. Post Go-Live, the bank was able to provide faster, simpler, and easier banking services and products to its customers. Smooth project execution by the ITSS team ensured cost savings in terms of infrastructure, product licensing, and faster go-to-market.

Despite linguistic, geographical, and cultural challenges, the ITSS team emerged victorious in this implementation project, living up to our mission of transforming global and local banking landscapes.

Here’s a statement from Cyril O. Ijoma, the Head of the E-Banking Services Unit, at Vista Bank Group:

“We particularly appreciate the maintenance and stability of the resources allocated to the project. We are immensely satisfied with the services of ITSS: technical, functional, issue resolution, and project organization. ITSS has demonstrated a clear commitment to delivering quality products, services, and support. ITSS has attracted and developed very skilled and professional Temenos resources to their team.”

Mubarak Alade, Infinity Delivery Manager, MEA, ITSS remarked, “Vista Bank Infinity Digital Banking, encompassing the development and successful implementation of Mobile and Web Internet Banking, has been a resounding triumph with the collaborative work between Vista Bank team and ITSS Team with hard work, dedication, and unwavering support being pivotal role in achieving this milestone. Talent wins games, but teamwork and intelligence win championships.”

About Vista Bank Group

Vista Group Holding SA, a financial service holding company, aims to create a leading pan-African financial institution and promote economic inclusion in Africa. Partnering with global financial institutions, Vista focuses on MSME, trade, and supply chain finance, and assurance to drive growth, increase profitability, and manage risks. With a focus on innovation, they aspire to be the preferred financial institution in their markets, offering cutting-edge banking and insurance products.

About ITSS (Information Technology Solutions & Services)

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07/20/2023

News & EventsPress Release

Elevating Ethiopian Banking: ITSS & Temenos Foster a Dynamic Partnership for Future Success!

Elevating Ethiopian Banking: ITSS & Temenos Foster a Dynamic Partnership for Future Success!

ITSS and Temenos have entered into a market development agreement for Ethiopia. This agreement positions ITSS as the preferred partner in Ethiopia for the implementation of Temenos software. To mark our commitment to the Ethiopian market we are opening our local offices in Addis Ababa.

ITSS Global, a committed and long standing delivery and Sales partner of Temenos, the world’s nr 1 banking software vendor, has made a substantial investment to the development of the Ethiopian banking sector through this strategic market development agreement with Temenos.

The agreement commits significant capital investment by ITSS to provide a state of the art Ethiopian Country Model Bank and to build local delivery and support capacity resulting in lower cost of ownership as well as greater agility and speed to market for new offerings.

As a trailblazer in providing digital banking solutions, ITSS brings a remarkable wealth of experience and expertise to the table, having successfully implemented Temenos’ universal banking solutions across a multitude of banking segments including global and local landscapes.

“We understand that Ethiopia is a unique market with very ambitious goals. We are excited to bring the best of breed Banking Software with world class implementation and support services to form truly transformative partnerships with all banks in Ethiopia. Our vision is to build the required local capacity for Ethiopia to become a global leader in banking.”

says Peter Redelinghuys, Sales Director (MEA) ITSS.

William Moroney, Managing Director, Middle East and Africa at Temenos, said: “We are delighted to enter into this new agreement with ITSS, which opens new opportunities for growth in Ethiopia, one of Africa’s fastest growing economies. ITSS will invest in the Country Model Bank for Ethiopia, delivering local IP such as market specific products. Such partnerships bring additional investment in our platform and scale in countries which ultimately delivers incremental growth.”

About ITSS (Information Technology Solutions & Services)

ITSS Global is a technology company headquartered in Geneva, Switzerland. ITSS primarily provides banking technology, products, and services in addition to implementing Temenos Digital Banking services. ITSS has a worldwide presence with 23+ strategic international offices and over 850 expert consultants.

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07/19/2023

News & EventsPress Release

ITSS Global Successfully Upgrades Advanzia Bank’s Core Banking System

ITSS Global Successfully Upgrades Advanzia Bank’s Core Banking System.

ITSS Global, a global banking software integrator and solutions provider with more than twenty-two worldwide offices and over two decades of experience is pleased to announce the successful upgrade of Advanzia Bank’s Core banking system from Transact T24 R16 to T24 R21 TAF.

This project was undertaken in the ITSS cloud environment since the bank’s infrastructure was not adequate. During the upgrade process, ITSS fixed various performance bottlenecks, and successfully completed the project within the agreed timeframe. ITSS teams efficiently tackled the challenges laying down a clear path from project initiation till the final Go-live. In the end, Advanzia Bank was able to adapt to the latest features and was able to work with cloud-native solutions with reduced maintenance costs while implementing new modules.

In response to this news, Vittorio Papa (Project Management Officer), Advanzia Bank commented, “We appreciate the maintenance and stability of the resources allocated by ITSS to the project. We are immensely satisfied with the services of ITSS, this includes the technical, functional, issues resolution, and project organization. ITSS team has demonstrated a clear commitment to delivering quality service and support.”

About Information Technology Solutions & Services

ITSS is an expert banking software integrator. ITSS has worked with hundreds of banks worldwide in over two decades, completing over a thousand projects. The company provides a range of banking software, applications, support, and maintenance services.

Visit their website to find out more: https://www.itssglobal.com

About Advanzia Bank

Advanzia Bank is a fully digital bank based in Luxembourg, Europe. It offers deposit accounts & no-fee credit cards for private customers. Its service portfolio also includes credit card solutions for business partners and other financial institutions, an area in which it is one of the largest actors in the market.

Visit their website to find out more: https://www.advanzia.com/en-gb/

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06/20/2023

News & EventsPress Release

ITSS Announces the Successful Completion of Temenos T24 Core Banking Implementation for Daun Penh Specialized Bank, Cambodia.

ITSS Announces the Successful Completion of Temenos T24 Core Banking Implementation for Daun Penh Specialized Bank, Cambodia.

ITSS Global, a leading banking software integrator and solutions provider with a global presence and two decades of experience in the digital transformation of banks, has announced the successful implementation of the Temenos T24 Core Banking System for Daun Penh Specialized Bank in Cambodia. The project was completed by ITSS in collaboration with the DP Bank team.

The project’s core objectives included determining the latest technology in T24 to support DP Bank’s disruptive expansion plans in digital banking and new business segments. This implementation was seen as a crucial step in making DP Bank a leading progressive banking provider in Cambodia.

ITSS team conducted training workshops to help DP Bank staff understand the product and reduce their go-to-market time frame. Besides knowledge transfer, ITSS also streamlined processes by eliminating non-value activities.

About Information Technology Solutions & Services

Visit their website to find out more: https://www.itssglobal.com

About Daun Penh Specialized Bank, Cambodia

Daun Penh Specialized Bank is a financial institution in Cambodia offering retail banking, loans, and tailored banking & financial solutions. With a goal of becoming a top bank in the country, DP Bank provides a wide range of banking services to its customers.

Visit their website to find out more: https://dpbank.com.kh/en/

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05/20/2023

News & EventsPress Release

ITSS Global Successfully Upgrades Housing & Development Bank’s Core Banking System within Four Months.

ITSS Global Successfully Upgrades Housing & Development Bank’s Core Banking System within Four Months.

ITSS Global, a global banking software integrator and solutions provider with more than twenty-two worldwide offices and over two decades of experience is proud to announce the successful upgrade of HD Bank’s enterprise software edition from Temenos Transact T24 R13 TAFJ with ORACLE 11.2 to T24 R21 with ORCLE 19.

Completing this update in a record time of four months, ITSS furthers HD Bank’s digital transformation journey. During the update, with help from expert ITSS technical experts, the bank was able to save significant expenses on support.

In response to this news, Dr. Hisham Nour, Division Head – Central Operations, HD Bank remarked, “I want to take the time to thank the ITSS team for the fantastic job they have been doing for our bank. I honour the effort in leading the current project. We achieved the goals without a second of downtime, which sets an example for handling a project for maximum benefits.”

Further, Mohamed Fikry Amin, CIO of HD Bank, commented, “Thank you ITSS for great efforts and support to achieve a successful T24 upgrade; I was confident and certain of your capacity and quality. You are truly an excellent technology partner for HDB.”

About Information Technology Solutions & Services

Visit their website to find out more: https://www.itssglobal.com

About Housing & Development Bank

HD Bank was established in 1979 and has made a great leap in the past few years in modernizing its banking services provided to individuals and companies, and continuous follow-up to the application of everything new in the field of financial technology.

Visit their website to find out more: https://www.hdb-egy.com/en/

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04/20/2023

News & EventsPress Release

ITSS Global Revolutionises NBVI’s Banking Experience with the Latest Core Banking System.

ITSS Global Revolutionises NBVI’s Banking Experience with the Latest Core Banking System.

ITSS Global, a global banking software integrator and solutions provider with more than twenty-two worldwide offices and over two decades of experience has announced the successful implementation of Temenos Transact T24 R19 for the National Bank of Virgin Islands.

Despite facing several challenges, the ITSS team expertly replaced the bank’s outdated core banking system with a highly advanced T24 R19 core banking system. The bank went live with the R19 TAFJ implementation within the due timeline, owing to the expertise of the ITSS team.

About Information Technology Solutions & Services

Visit their website to find out more: https://www.itssglobal.com

About the National Bank of Virgin Islands

National Bank of the Virgin Islands is a leading financial services provider committed to personalized service that goes above and beyond expectations. NBVI caters to customers’ financial needs and provides unique services and resources to achieve their goals. NBVI is a customer-centric bank committed to constantly expanding its services and offerings to create value for every customer.

Visit their website to find out more: https://nationalbank.vg/

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03/20/2023

News & EventsPress Release

ITSS Empowers BHDL Bank with Temenos Transact T24 R21 to Meet Evolving Customer Needs

ITSS Empowers BHDL Bank with Temenos Transact T24 R21 to Meet Evolving Customer Needs

ITSS Global, a global banking software integrator and solutions provider with more than twenty-two worldwide offices and over two decades of experience has announced the successful implementation of Temenos Transact T24 R21 TAFJ core banking system for Banco BHD Leon.

ITSS replaced the bank’s outdated core banking system with Transact T24 R21 TAFJ, which had to be implemented from scratch. The major challenge was the huge volume of data from the different types of loans the bank processed. This challenge was overcome by migrating data in phases, which further improved the quality of the process

About Information Technology Solutions & Services

Visit their website to find out more: https://www.itssglobal.com

About Banco BHD Leon

BHDL is the third largest bank in the Dominican Republic with a fairly diversified portfolio, including commercial loans, consumer loans, and mortgages. The business model has been stable through the economic cycle; BHDL has a long track record of earnings stability, which has proven to be resilient.

Visit their website to find out more: https://www.bhd.com.do/

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