Synergy in Action: ITSS and aiBANK Propel Banking Efficiency to New Heights

03/25/2024 ITSSGLOBAL

Synergy in Action: ITSS and aiBANK Propel Banking Efficiency to New Heights


Information Technology Solutions and Services (ITSS) Global, a titan in banking software solutions with a commanding presence in over twenty-three locations worldwide and over two decades of unparalleled expertise, has achieved a groundbreaking milestone with the Arab Investment Bank (aiBank). This collaboration has culminated in the seamless implementation of Automatic Clearing House (ACH) Automation & Integration, a move set to revolutionize the bank’s transactional efficiency and financial operations. This press release invites you to explore the synergy between ITSS’s innovative solutions and the bank’s forward-looking approach, marking a new era in banking efficiency.

A Strategic Alliance Defined by Vision & Expertise

The aiBANK & ITSS Partnership

In the dynamic world of banking technology, the Arab Investment Bank (aiBANK) faced a pivotal moment, ready to embark on a transformative project poised to reshape its operational framework. The choice of ITSS Global as a partner was not merely strategic but a testament to a shared vision and unparalleled expertise. This story of selection is a narrative of foresight, innovation, and a deep-seated understanding of the banking sector’s intricacies.

The Foundation of Trust

The alliance’s seeds were sown with the groundbreaking TPH implementation two years prior, marking a journey of mutual success and showcasing ITSS’s unmatched capabilities. This initial collaboration became the bedrock of trust and demonstrated a partnership capable of achieving remarkable feats.

Choosing Excellence

ITSS’s selection was driven by its profound grasp of local banking sector’s unique challenges, its technical innovation, and a track record of success that promised not just to meet but to exceed aiBANK’s ambitious goals. Their approach went beyond technical solutions, understanding aiBANK’s vision and aligning with its long-term objectives.

A Partnership Beyond Transactions

What distinguished ITSS was its commitment to a strategic partnership, prioritizing aiBANK’s aspirations and challenges, and customizing solutions to pave the way for future success. This collaboration was more than a project; it was a shared journey towards innovation and excellence.

As aiBANK embarked on this transformative venture with ITSS, it was clear this partnership was chosen not just for what ITSS could do but for how they thought alongside aiBANK. Together, they are not only aiming to achieve operational efficiency but also to redefine the benchmarks of banking technology. This press release invites readers to delve deeper into

the narrative of this strategic alliance, showcasing a partnership that exemplifies vision, expertise, and a commitment to redefine the future of banking.

Expanding Horizons: ITSS’s Pioneering Solution for aiBANK

In an ambitious stride towards enhancing its payment processing capabilities, aiBANK embarked on a significant project alongside ITSS, focusing on the implementation and integration of the Automatic Clearing House (ACH). This venture aimed to achieve Straight Through Processing for local payments across multiple currencies: Egyptian Pound (EGP), US Dollar (USD), and Euro (EUR). Central to this initiative was the deployment of the Temenos Payment Hub, a cutting-edge solution designed for seamless transaction processing.

The project’s complexity was further amplified by the need for meticulous integration and certification with the Egyptian Banks Company (EBC), underscoring the rigorous standards and collaborative efforts that defined this groundbreaking project. Through this initiative, aiBANK and ITSS have set a new benchmark in banking efficiency and transactional agility, underpinning their commitment to innovation and excellence in the financial sector.

Success Stories: Celebrating Partnership Achievements with ITSS and aiBANK.

Our partnership with ITSS has truly been exceptional, and I am grateful for the collaborative spirit and innovative solutions they brought to the table. Together, we have achieved remarkable results that have not only met but exceeded our expectations starting from a smooth upgrade in 2022 followed by a first of a kind successful products rollout (TPH, SDB, TFO and ACH). As we look forward to continuing our partnership in the long term, I am confident that together, we will continue to drive innovation, overcome challenges, and deliver value to aiBANK. Their professionalism, responsiveness, and proactive approach make them an invaluable partner, and I am excited about the possibilities that lie ahead.

                                                                                    – Mohamed Hussein, Head of Core Banking & Project Sponsor, aiBank

I’m immensely proud to announce the successful implementation of the first TPH module implementation in Egypt, marking a significant milestone in our journey towards operational excellence. This achievement underscores the dedication and collaborative spirit of our team, as well as the invaluable partnership we have forged with aiBank. Together, we have not only met but exceeded expectations, demonstrating the power of synergy and shared vision. This success reaffirms our commitment to delivering unparalleled service and innovative solutions, setting the stage for continued growth and prosperity in our partnership with aiBank.

                                                                                                                                 – Amine Ajouad, Regional Director (MEA), ITSS

About Information Technology Solutions & Services (ITSS)

For over twenty years, ITSS Global has been a pioneering force in revolutionizing the global banking industry. Renowned for our blend of consulting expertise and innovative software solutions, ITSS Global has established itself as a leading provider of integrated banking services worldwide. From the bustling streets of Europe to the vibrant markets of Africa, the dynamic landscapes of the Middle East and Asia, and the thriving economies of Latin America, our presence spans continents.

Headquartered in the vibrant city of Geneva, ITSS operates a global network comprising over twenty-three strategically positioned offices. Our mission is clear: to empower legacy banks not only to survive but to thrive in an ever-evolving digital era. Through our commitment to innovation, we have enabled countless financial institutions to strengthen their leadership positions by seamlessly adapting their core banking systems to exceed the ever-heightening expectations of their customers. At ITSS, we are dedicated to driving the future of banking, one innovative solution at a time.

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About Arab Investment Bank (aiBank)

Established in 1974 under the supervision of the Central Bank of Egypt, Arab Investment Bank (aiBANK) has evolved into a leading investment and business bank. With a capital base of EGP 5,000,000,003 and a strategic ownership structure, including EFG Holding S.A.E, Algeria’s Financial Services and Digital Transformation Sub-Fund, and National Investment Bank, aiBANK is committed to delivering comprehensive corporate, retail banking, investment, and treasury services. Our Sharia-compliant offerings and focus on supporting small and medium enterprises underscore our dedication to fostering Algeria as well as whole of MEA regional economic and social development. With thirty-four branches nationwide and a commitment to expanding our presence, aiBANK prioritizes customer satisfaction through innovative services and continuous investment in technology and human capital.

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