Category: News & Events

ITSS Global is pleased to announce that Inteligo Bank is live with Temenos Transact R18 Core Banking System in Panama!

Spanish Version

ITSS Global and Inteligo Bank are pleased to announce that Inteligo Bank is live with Temenos Transact R18 Core Banking System in Panama!

 

Geneva, October 12, 2020 – ITSS Global and Inteligo Bank are pleased to announce that Inteligo Bank is live with Temenos Transact R18 Core Banking System in Panama. This project is fundamental to Inteligo’s digital transformation strategy to enhance its corporate and private banking services. The core upgrade project was carried out by the bank´s IT team in collaboration with ITSS Global, a Temenos Certified Partner with over 19 years of experience in banking software integration. The new core banking version at Inteligo Bank will allow the bank to expand their capacity, improve processes and performance, in addition to satisfying the increasingly demanding needs of their clients.

“We are already seeing the benefits and are very satisfied with our choice of ITSS Global as the integrator of this upgrade. They demonstrated their high level of expertise, accompanying us all the way, complying with each requirement, and finally going live successfully even in the middle of a pandemic”


Alfredo Castro, Technology Manager of Inteligo Bank

During the last few months of the project, the entire team worked remotely and in different time zones, successfully seeing the project through. This is the first project ever in which ITSS trained a bank’s team on the entire upgrade process from a remote location. This flexible approach allowed the team to successfully overcome the unique challenging circumstances and further demonstrate ITSS expertise and precise coordination capabilities, as well as the bank’s excellent project managing skills.

“We are proud to see that after 14 months, and in the middle of a global pandemic, Inteligo Bank went live. Once again, we have shown that ITSS can overcome any challenge that comes along the way. Thanks to our professional and dedicated delivery team which worked across multiple continents to make it happen. Most importantly, we could not have achieved a go-live without the commitment and professionalism of Inteligo Bank.”


Jayachandran Thiagaraj, Chief Technology Officer of ITSS

For Inteligo Bank, one of the main goals of this project was to work with a next-generation core banking system.

“Temenos Transact is the most complete core on the market, given the continuous investment Temenos makes in the product we wanted to leverage the superior functionality in its new versions. We know that a core banking upgrade is a challenge, but we were confident of the partner we chose to carry it out. We would have never imagined that the project would coincide with a global pandemic. ITSS team demonstrated their ability and professionalism even when facing an unforeseen event of this magnitude.”


Luis Miguel Vásquez, CIO of Inteligo Bank

ITSS has been able to accelerate Temenos clients’ adoption of the most advanced technology available for the industry, and has been rapidly growing in the Americas.

“We are very excited about the footprint we are leaving in Latin America! As the digital era advances, clients such as Inteligo Bank will be able to meet the demands of the market thanks to its state-of-the-art platform. We would like to thank Inteligo for trusting ITSS in this journey, and we are very proud to have been part of this achievement!”

José Frank Almeyda, ITSS Regional Director of Sales for America 

About Inteligo Bank

Established in 1995 in The Bahamas, Inteligo Bank has a branch in Panama, which is regulated separately (by the Superintendence of Banks of Panama). It provides financial advisory and international wealth management services. It is part of Intercorp, a Peruvian corporation which is committed to the growth and wellbeing of all families.

To learn more about Inteligo Bank visit: www.inteligobank.com/

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ITSS GLOBAL wins Swiss Private Bank EFG International as a customer for a Temenos Transact upgrade project

ITSS GLOBAL wins Swiss Private Bank EFG International as a customer for a Temenos Transact upgrade project




Geneva, October 7, 2020 – We are pleased to announce that ITSS has been successful in winning a Swiss Private Bank, EFG International, as its customer. ITSS GLOBAL will act as a Temenos partner to upgrade EFG’s current Temenos core banking system to one of the latest Temenos Transact release.


ITSS has been working with EFG closely for the last 15 months to define EFG’s transformation roadmap. During this time, ITSS has delivered multiple POC´s to showcase its capabilities before embarking on this platform upgrade project.


ITSS will be handling the full upgrade conversion for EFG’s locations in Bahrain, Liechtenstein, Luxembourg, Switzerland, Hong Kong, London & Jersey. Concurrently, ITSS will be supporting internal training for the EFG’s IT team, to equip them to scale up for a global transformation.

We are pleased to welcome EFG International to ITSS’ elite customer portfolio. As a certified Temenos partner with 19 years of experience in Temenos system integration, we are confident in delivering this project in the given time frame successfully. ITSS looks forward to a long-lasting relationship with EFG International.


Jayachandran Thiagaraj, Chief Technology Officer – ITSS global


About EFG International

EFG International is a global private banking group offering private banking and asset management services and is headquartered in Zurich. EFG International’s group of private banking businesses operates in around 40 locations worldwide. Its registered shares (EFGN) are listed on the SIX Swiss Exchange.


To learn more about EFG International visit www.efginternational.com



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ITSS entrega una implementación de Temenos Transact 100% remota para Banco Ripley Perú en medio de la cuarentena del COVID-19

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ITSS entrega una implementación de Temenos Transact 100% remota para Banco Ripley Perú en medio de la cuarentena del COVID-19




El pasado 22 de junio, Banco Ripley, en Perú, estrenó un nuevo sistema central de transacciones, o core bancario, con la salida a producción de T24 Temenos Transact R18. El proyecto consistió en la migración de más de 1.7 millones de clientes en 36 sucursales y varios productos de la banca retail.

“Planificamos un proyecto de 15 meses. Habíamos elegido T24 por tener la profundidad funcional y la escalabilidad que necesita nuestro negocio para seguir creciendo. Sabíamos que era una meta retadora pero también estábamos seguros de que contábamos con el mejor equipo para alcanzarla, la mejor solución tecnológica como lo es T24 Temenos Transact y el mejor integrador de esta plataforma, Information Technology Solution Services (ITSS). El cambio fue prácticamente transparente para nuestros clientes y relacionados y confiamos en que nuestra estrategia de negocios podrá ser ejecutada sobre esta nueva plataforma tecnológica”


Jorge Luis Sifuentes, VP de Operaciones & Tecnología de Banco Ripley-Perú

“Cuando una empresa ha participado con éxito en más de 400 proyectos en 41 países, se podría pensar que le quedan pocos desafíos por enfrentar. Fue entonces cuando tuvimos que ponernos en marcha en medio de una pandemia global con la mayoría del equipo trabajando de forma remota y muy pocos en el sitio. Sin embargo, gracias al compromiso del equipo de Ripley, nuestros empleados y los consultores de Temenos, pudimos realizar un despliegue 100% remoto. Banco Ripley es especial en todos los aspectos para ITSS en la región y entregar un proyecto exitoso a una organización exigente y al mismo tiempo de reputación es realmente satisfactorio.”


Jayachandran Thiagaraj, Chief Technology Officer (CTO) de ITSS

“el proyecto de cambio de core bancario en Banco Ripley será siempre una gran referencia en la región y un estándar a vencer en nuestros futuros proyectos.  Resaltó el compromiso de la Alta Gerencia de Ripley, ITSS y Temenos y el nivel de involucramiento de los mismos.”


José Frank Almeyda, Director Regional de Ventas para América de ITSS


Sobre Banco Ripley

Banco Ripley-Perú es una filial de Ripley Corp. que es el holding de empresas que agrupan los negocios retail, financiero e inmobiliario, con gravitante presencia en Chile y Perú. Ripley es en la actualidad uno de los principales operadores de retail en Sudamérica, con más de 70 locales y 3 millones de clientes financieros.


Para conocer mas sobre Banco Ripley visita: www.bancoripley.com.pe/

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ITSS delivers a 100% remote Temenos Transact implementation for Banco Ripley Peru amidst the COVID-19 lockdown

Versión en español

ITSS delivers a 100% remote Temenos Transact implementation for Banco Ripley Perú amidst COVID-19 lockdown




Geneva, September 16, 2020 – On June 22th, Banco Ripley, in Perú, launched a new central transaction system, or core banking system, with the production of T24 Temenos Transact R18. The project consisted of the migration of more than 1.7 million customers in 36 branches and various products of retail banking.

“We planned a 15-months project. We had chosen T24 because it has the functional depth and scalability that our business needs to continue growing. We knew that it was a challenging goal but we were also sure that we had the best team to achieve it, the best technological solution such as T24 Temenos Transact and the best integrator of this platform, Information Technology Solution Services (ITSS). The change was practically transparent for our clients and stakeholders and we trust that our business strategy will be able to be executed on this new technological platform”


Jorge Luis Sifuentes, VP of Operations & Technology – Banco Ripley-Peru

““When a company has participated successfully on more than 400+ projects in 41 countries, you would think that it has few challenges left to face. That’s when we had to go live in the middle of a global pandemic with most of the team working remotely and very few on site. However, thanks to the commitment of the Ripley team, our employees and Temenos consultants, we were able to perform a 100% remote deployment. Banco Ripley is special in every aspect for ITSS in the region and delivering a successful project to a demanding and at the same time reputational organization is really satisfying. Together we enable banks to elevate their market agility in an ever-changing payment ecosystem”


Jayachandran Thiagaraj, Chief Technology Officer (CTO) – ITSS

“the project to change the core banking system at Banco Ripley will always be a great reference in the region and a standard to be overcome in our future projects.” It’s a true reflection of the commitment of the Senior Management of Ripley, ITSS and Temenos and their level of involvement in all phases of the project.”


José Frank Almeyda, Regional Director of Sales for America – ITSS


About Banco Ripley – Perú

Banco Ripley – Perú is a subsidiary of Ripley Corp., which is the holding company for the retail, financial and real estate businesses, with a significant presence in Chile and Peru. Ripley is currently one of the leading retail operators in South America, with more than 70 stores and 3 million financial clients.


To learn more about Banco Ripley visit www.bancoripley.com.pe/

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ITSS and TAS announce strategic partnership to boost innovation in the payments solutions domain

ITSS and TAS announce strategic partnership to boost innovation in the payments solutions domain




Geneva and Milan, September 14, 2020 – Information Technology and Solutions and Services (ITSS), a global banking software integrator, and TAS Group (TAS), a global provider of digital payments software solutions, are pleased to announce their new strategic alliance aimed at accelerating innovation in Financial Services.

Through this partnership, ITSS together with TAS, both Temenos partners, will strengthen their services and be able to offer best-in-class solutions in the area of Payments, Card Management Services and Intraday Liquidity management to Temenos T24 Transact core banking customers worldwide.


TAS’s state-of-the-art software allows banks, both incumbents and digital-first challengers, to deliver innovative payments products with a short time-to-market, integrating with and leveraging the latest technologies and making use of rich-data APIs to offer end users a superior customer experience. For over 35 years, TAS, through its deep domain expertise and advanced technology has brought its flexible, secure and high-performance solutions to financial operators around the world. Now, supported through this synergistic partnership, T24 Transact customers can leverage CARD 3.0 IE, a flexible, modular and scalable card issuing, acquiring and processing platform that can be easily and quickly deployed either on-premise or on the cloud.


Since 2001, ITSS has been committed to delivering banking technology services and solutions to banks and financial institutions worldwide. As a Temenos partner, it has supported over 220 Temenos clients as a system integrator for all Temenos products including: T24 Transact, FCM, Islamic banking, TAP, Multifonds, Inclusive banking and Infinity. ITSS’ global delivery capability and extended service offering enables it to establish long term partnerships with its clients.


“We are delighted to team up with fellow Temenos partner, ITSS, a leading system integrator with a global reach and excellent reputation, to bring powerful payments solutions through an extensive library of APIs integrated into T24 Transact core banking to clients in a matter of weeks. Together we enable banks to elevate their market agility in an ever-changing payment ecosystem”


Umberto Pardi, Executive Vice President of International Channel Sales, TAS group

“We are excited to embark on this mutually beneficial partnership with TAS to offer sophisticated payments solutions to our clients from a renowned partner. As we join forces to strengthen and expand our service delivery to our T24 Transact clients, we are confident that we will accelerate business growth for our clients to remain competitive”

Patrick Jaccoud, CEO, ITSS Global



About TAS


TAS’s state-of-the-art software allows banks, both incumbents and digital-first challengers, to deliver innovative payments products with a short time-to-market, integrating with and leveraging the latest technologies and making use of rich-data APIs to offer end users a superior customer experience. For over 35 years, TAS, through its deep domain expertise and advanced technology has brought its flexible, secure and high-performance solutions to financial operators around the world. Now, supported through this synergistic partnership, T24 Transact customers can leverage CARD 3.0 IE, a flexible, modular and scalable card issuing, acquiring and processing platform that can be easily and quickly deployed either on-premise or on the cloud.


To learn more about TAS visit www.tasgroup.eu

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ITSS has been chosen by B.I.C Bank Cambodia as Temenos’ Implementation Partner to Implement T24 Transact!!

ITSS has been chosen by B.I.C Bank Cambodia as Temenos’ Implementation Partner to Implement T24 Transact!!

ITSS is proud to announce that we have been selected by B.I.C (Cambodia) Bank PLC, to implement T24 Transact Release 20(R20). Over the past few weeks, ITSS and Temenos have been in detailed discussions with B.I.C Bank to develop a Project Road Map and Implementation Strategy on the best way forward to migrate B.I.C’s existing system to T24 R20.


The implementation project kicked off 22 July 2020 and is ITSS’s second consecutive project in the region. This proves ITSS dominance in the regional market.


In a challenging climate, where banks take a cautious approach to vendor selection, ITSS is confident that it will continue to dominate the Temenos implementation market globally and can assure our clients that they will be in the hands of a strong global partner, that will reduce risk and guarantee a successful project.


We extend our appreciation to Temenos and B.I.C Bank for their trust and confidence in partnering with us and look forward to a long-lasting relationship in the future. We warmly welcome B.I.C Bank to ITSS Elite Customer Portfolio.

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ITSS has become Temenos’ certified implementation partner for Financial Inclusion once again!!!!

ITSS has become Temenos’ certified implementation partner for Financial Inclusion once again!!!!

We are pleased to announce that Temenos has certified ITSS as an implementation partner for Financial Inclusion (FI) once again! Since 2017, ITSS has been a certified FI partner demonstrating our dedication in providing first class services to our clients.


FI is a subset product of Temenos Transact suitable for credit unions, microfinance Institutions and startup banks. With certified consultants, ITSS has the skills, experience and understanding of FI. This accreditation projects ITSS as a strong FI implementing partner.


The Financial Inclusion (FI) certificate allow our consultants to Implement and manage the client specific modules, and also building the products needed.


Thanks to all ITSS team involved in making this certification possible, and a special thanks to Temenos for the business and technical training they provided.

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Temenos and ITSS continue to strengthen their alliance in the Dominican Republic

Temenos and ITSS continue to strengthen their alliance in the Dominican Republic

Temenos and ITSS continue to strengthen their alliance as partners to continue offering first class technology to banks and financial institutions in the Dominican Republic and the rest of Latam America and the Caribbean.

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HUMANO SEGUROS launches IZI, an electronic commerce platform based on the ITSS Business Solution.

HUMANO SEGUROS launches IZI, an electronic commerce platform based on the ITSS Business Solution.

On May 25, 2020, the first multi-branch digital purchasing experience of the insurance industry in the Dominican Republic was launched.

IZI, from HUMANO SEGUROS, allows users to buy, fully digitally and through the HUMANO mobile application, travel, vehicle, electronic device insurance, among other products and services.

“We are very happy with the response and acceptance that the market has given to our new insurance sales and services channel. It is a paradigm shift in the Dominican Republic and we will continue to innovate together with our business partners to make life easier for our policyholders, especially the emerging generations to whom the new product portfolio is aimed, “said Diomares Musa, Vice President of Marketing and Corporate Development of HUMANO.

Juan Carlos Restrepo, Vice President of Information and Communications Technology, stated: “For us, it was an interesting challenge to integrate the ITSS Business Solution (IBS) into our mobile application. In this way, we make available to our policyholders, in one place, in their hands, everything they need to have a flexible insurance solution adapted to their lifestyle. ”

José Frank Almeyda, Regional Director for America of ITSS GLOBAL, said that “they are very satisfied that HUMANO has chosen their solution as a digital and electronic commerce platform to expand the offer of products and services to their policyholders. We are confident that the flexibility and scalability that IBS offers will allow HUMANO to continue innovating and growing continuously. ”

For more information about IZI you can go to https://humano.com.do/Paginas/izi.aspx

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ITSS is chosen as the Temenos Implementation Partner in one of the digital transformation initiatives carried out by Banco BHD León.

ITSS is chosen as the Temenos Implementation Partner in one of the digital transformation initiatives carried out by Banco BHD León.

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