Category: News & Events

Elevating Ethiopian Banking: ITSS & Temenos Foster a Dynamic Partnership for Future Success!

Elevating Ethiopian Banking: ITSS & Temenos Foster a Dynamic Partnership for Future Success!


ITSS and Temenos have entered into a market development agreement for Ethiopia. This agreement positions ITSS as the preferred partner in Ethiopia for the implementation of Temenos software. To mark our commitment to the Ethiopian market we are opening our local offices in Addis Ababa.

ITSS Global, a committed and long standing delivery and Sales partner of Temenos, the world’s nr 1 banking software vendor, has made a substantial investment to the development of the Ethiopian banking sector through this strategic market development agreement with Temenos.

The agreement commits significant capital investment by ITSS to provide a state of the art Ethiopian Country Model Bank and to build local delivery and support capacity resulting in lower cost of ownership as well as greater agility and speed to market for new offerings.

As a trailblazer in providing digital banking solutions, ITSS brings a remarkable wealth of experience and expertise to the table, having successfully implemented Temenos’ universal banking solutions across a multitude of banking segments including global and local landscapes.

“We understand that Ethiopia is a unique market with very ambitious goals. We are excited to bring the best of breed Banking Software with world class implementation and support services to form truly transformative partnerships with all banks in Ethiopia. Our vision is to build the required local capacity for Ethiopia to become a global leader in banking.”

says Peter Redelinghuys, Sales Director (MEA) ITSS.

William Moroney, Managing Director, Middle East and Africa at Temenos, said: “We are delighted to enter into this new agreement with ITSS, which opens new opportunities for growth in Ethiopia, one of Africa’s fastest growing economies. ITSS will invest in the Country Model Bank for Ethiopia, delivering local IP such as market specific products. Such partnerships bring additional investment in our platform and scale in countries which ultimately delivers incremental growth.”

About ITSS (Information Technology Solutions & Services)

ITSS Global is a technology company headquartered in Geneva, Switzerland. ITSS primarily provides banking technology, products, and services in addition to implementing Temenos Digital Banking services. ITSS has a worldwide presence with 23+ strategic international offices and over 850 expert consultants.

Learn More

ITSS Global Successfully Upgrades Advanzia Bank’s Core Banking System

ITSS Global Successfully Upgrades Advanzia Bank’s Core Banking System.


ITSS Global, a global banking software integrator and solutions provider with more than twenty-two worldwide offices and over two decades of experience is pleased to announce the successful upgrade of Advanzia Bank’s Core banking system from Transact T24 R16 to T24 R21 TAF.

This project was undertaken in the ITSS cloud environment since the bank’s infrastructure was not adequate. During the upgrade process, ITSS fixed various performance bottlenecks, and successfully completed the project within the agreed timeframe. ITSS teams efficiently tackled the challenges laying down a clear path from project initiation till the final Go-live. In the end, Advanzia Bank was able to adapt to the latest features and was able to work with cloud-native solutions with reduced maintenance costs while implementing new modules.

In response to this news, Vittorio Papa (Project Management Officer), Advanzia Bank commented, “We appreciate the maintenance and stability of the resources allocated by ITSS to the project. We are immensely satisfied with the services of ITSS, this includes the technical, functional, issues resolution, and project organization. ITSS team has demonstrated a clear commitment to delivering quality service and support.”

About Information Technology Solutions & Services

ITSS is an expert banking software integrator. ITSS has worked with hundreds of banks worldwide in over two decades, completing over a thousand projects. The company provides a range of banking software, applications, support, and maintenance services.

Visit their website to find out more: https://www.itssglobal.com

About Advanzia Bank

Advanzia Bank is a fully digital bank based in Luxembourg, Europe. It offers deposit accounts & no-fee credit cards for private customers. Its service portfolio also includes credit card solutions for business partners and other financial institutions, an area in which it is one of the largest actors in the market.

Visit their website to find out more: https://www.advanzia.com/en-gb/

Learn More

ITSS Announces the Successful Completion of Temenos T24 Core Banking Implementation for Daun Penh Specialized Bank, Cambodia.

ITSS Announces the Successful Completion of Temenos T24 Core Banking Implementation for Daun Penh Specialized Bank, Cambodia.


ITSS Global, a leading banking software integrator and solutions provider with a global presence and two decades of experience in the digital transformation of banks, has announced the successful implementation of the Temenos T24 Core Banking System for Daun Penh Specialized Bank in Cambodia. The project was completed by ITSS in collaboration with the DP Bank team.

The project’s core objectives included determining the latest technology in T24 to support DP Bank’s disruptive expansion plans in digital banking and new business segments. This implementation was seen as a crucial step in making DP Bank a leading progressive banking provider in Cambodia.

ITSS team conducted training workshops to help DP Bank staff understand the product and reduce their go-to-market time frame. Besides knowledge transfer, ITSS also streamlined processes by eliminating non-value activities.

About Information Technology Solutions & Services

ITSS is an expert banking software integrator. ITSS has worked with hundreds of banks worldwide in over two decades, completing over a thousand projects. The company provides a range of banking software, applications, support, and maintenance services.

Visit their website to find out more: https://www.itssglobal.com

About Daun Penh Specialized Bank, Cambodia

Daun Penh Specialized Bank is a financial institution in Cambodia offering retail banking, loans, and tailored banking & financial solutions. With a goal of becoming a top bank in the country, DP Bank provides a wide range of banking services to its customers.

Visit their website to find out more: https://dpbank.com.kh/en/

Learn More

ITSS Global Successfully Upgrades Housing & Development Bank’s Core Banking System within Four Months.

ITSS Global Successfully Upgrades Housing & Development Bank’s Core Banking System within Four Months.


ITSS Global, a global banking software integrator and solutions provider with more than twenty-two worldwide offices and over two decades of experience is proud to announce the successful upgrade of HD Bank’s enterprise software edition from Temenos Transact T24 R13 TAFJ with ORACLE 11.2 to T24 R21 with ORCLE 19.

Completing this update in a record time of four months, ITSS furthers HD Bank’s digital transformation journey. During the update, with help from expert ITSS technical experts, the bank was able to save significant expenses on support.

In response to this news, Dr. Hisham Nour, Division Head – Central Operations, HD Bank remarked, “I want to take the time to thank the ITSS team for the fantastic job they have been doing for our bank. I honour the effort in leading the current project. We achieved the goals without a second of downtime, which sets an example for handling a project for maximum benefits.”

Further, Mohamed Fikry Amin, CIO of HD Bank, commented, “Thank you ITSS for great efforts and support to achieve a successful T24 upgrade; I was confident and certain of your capacity and quality. You are truly an excellent technology partner for HDB.”

About Information Technology Solutions & Services

ITSS is an expert banking software integrator. ITSS has worked with hundreds of banks worldwide in over two decades, completing over a thousand projects. The company provides a range of banking software, applications, support, and maintenance services.

Visit their website to find out more: https://www.itssglobal.com

About Housing & Development Bank

HD Bank was established in 1979 and has made a great leap in the past few years in modernizing its banking services provided to individuals and companies, and continuous follow-up to the application of everything new in the field of financial technology.

Visit their website to find out more: https://www.hdb-egy.com/en/

Learn More

ITSS Global Revolutionises NBVI’s Banking Experience with the Latest Core Banking System.

ITSS Global Revolutionises NBVI’s Banking Experience with the Latest Core Banking System.


ITSS Global, a global banking software integrator and solutions provider with more than twenty-two worldwide offices and over two decades of experience has announced the successful implementation of Temenos Transact T24 R19 for the National Bank of Virgin Islands.

Despite facing several challenges, the ITSS team expertly replaced the bank’s outdated core banking system with a highly advanced T24 R19 core banking system. The bank went live with the R19 TAFJ implementation within the due timeline, owing to the expertise of the ITSS team.

About Information Technology Solutions & Services

ITSS is an expert banking software integrator. ITSS has worked with hundreds of banks worldwide in over two decades, completing over a thousand projects. The company provides a range of banking software, applications, support, and maintenance services.

Visit their website to find out more: https://www.itssglobal.com

About the National Bank of Virgin Islands

National Bank of the Virgin Islands is a leading financial services provider committed to personalized service that goes above and beyond expectations. NBVI caters to customers’ financial needs and provides unique services and resources to achieve their goals. NBVI is a customer-centric bank committed to constantly expanding its services and offerings to create value for every customer.

Visit their website to find out more: https://nationalbank.vg/

Learn More

ITSS Empowers BHDL Bank with Temenos Transact T24 R21 to Meet Evolving Customer Needs

ITSS Empowers BHDL Bank with Temenos Transact T24 R21 to Meet Evolving Customer Needs


ITSS Global, a global banking software integrator and solutions provider with more than twenty-two worldwide offices and over two decades of experience has announced the successful implementation of Temenos Transact T24 R21 TAFJ core banking system for Banco BHD Leon.

ITSS replaced the bank’s outdated core banking system with Transact T24 R21 TAFJ, which had to be implemented from scratch. The major challenge was the huge volume of data from the different types of loans the bank processed. This challenge was overcome by migrating data in phases, which further improved the quality of the process

About Information Technology Solutions & Services

ITSS is an expert banking software integrator. ITSS has worked with hundreds of banks worldwide in over two decades, completing over a thousand projects. The company provides a range of banking software, applications, support, and maintenance services.

Visit their website to find out more: https://www.itssglobal.com

About Banco BHD Leon

BHDL is the third largest bank in the Dominican Republic with a fairly diversified portfolio, including commercial loans, consumer loans, and mortgages. The business model has been stable through the economic cycle; BHDL has a long track record of earnings stability, which has proven to be resilient.

Visit their website to find out more: https://www.bhd.com.do/

Learn More

ITSS Drives Seamless Upgrade of Core Banking System for Arab Investment Bank

ITSS Drives Seamless Upgrade of Core Banking System for Arab Investment Bank


ITSS Global, a global banking software integrator and solutions provider with more than twenty-two worldwide offices and over two decades of experience announced the successful upgrade of AI Bank’s Core banking system from Transact T24 R15 to T24 R20.

Temenos Implementation Methodology (TIM) was followed with induction training, analysis, designing solutions, building, testing (SIT & UAT), and finally going live, all within a duration of 4 months. The SWIFT and TPH integrations with the T24 upgrade equipped the bank to handle SWIFT transfers for ‘local’ and ‘international’ transactions. Thus, helping the bank access digital payment channels and accelerate the speed of payment transactions.

In response to this news, Mohammed Thakeb of AI Bank, Egypt remarked, “The team showed great efforts, dedication, and professional management during the project execution. The ITSS team ensured successful delivery of all upgrade activities and provided immediate support during and post-go-live.”

About Information Technology Solutions & Services

ITSS is an expert banking software integrator. ITSS has worked with hundreds of banks worldwide in over two decades, completing over a thousand projects. The company provides a range of banking software, applications, support, and maintenance services.

Visit their website to find out more: https://www.itssglobal.com

About Arab Investment (AI) Bank

AI Bank was established in 1974 as an investment and commercial bank under the supervision of the Central Bank of Egypt (CBE). AI Bank provides all types of banking services to individuals through different retail banking products, investment, and treasury services, as well as Islamic banking services for which a solid legislative committee is dedicated to working according to Islamic banking standards.

Visit their website to find out more: https://www.aibegypt.com/en/about/

Learn More

ITSS Implements Temenos Transact Maturity Model & Establishes Support and Development Centre for Banesco Panama Bank

ITSS Implements Temenos Transact Maturity Model & Establishes Support and Development Centre for Banesco Panama Bank

ITSS Global, a global banking software integrator and solutions provider with more than twenty-two worldwide offices and over two decades of experience has announced the successful completion of Temenos Transact Maturity Model implementation and setting up of a Support & Development Centre for Banesco Panama bank.

With the implementation of the Temenos Transact Maturity Model, the bank accelerated its speed of solving incidents by 3X. Along with the implementation, ITSS Team also furnished functional and technical help desks for support and development.

About Information Technology Solutions & Services

ITSS is an expert banking software integrator. ITSS has worked with hundreds of banks worldwide in over two decades, completing over a thousand projects. The company provides a range of banking software, applications, support, and maintenance services.

Visit their website to find out more: https://www.itssglobal.com

About Banesco Panama

Banesco Panama is a privately owned bank that provides financial services for corporate clients and consumers in Panama. Online banks, title loans, lines of credit, certificates of deposit, and regular checking/saving accounts are some of the services offered by Banesco Panama.

Visit their website to find out more: https://www.banesco.com.pa/

Learn More

ITSS Scales into offering Hyper-Personalized Solutions to Banks with its New Partner HYSAB KYTAB

ITSS Scales into offering Hyper-Personalized Solutions to Banks with its New Partner HYSAB KYTAB


ITSS, a leading provider of cutting-edge banking and financial technology services and solutions has announced a strategic partnership with Hysab Kytab, a leading provider of digital financial services in Pakistan. Under this partnership, ITSS will serve as the implementation partner for Hysab Kytab’s new PFM (Personal Finance Management) product.

With PFM, ITSS brings to its clientele of large, medium, and small banks the opportunity to tap into personal finance.This product can add to the customer-oriented approach that banks are now practising. PFM has the potential to become a service that can help banks build and maintain long-term relationships by serving customers to diversify savings for a better and secure future.

As part of this partnership, ITSS will leverage its expertise in digital financial services to provide end-to-end implementation support for PFM product. ITSS will work closely with Hysab Kytab team to ensure the successful launch and adoption of the PFM products to its global clientele.

“We are stoked to begin this partnership with Hysab Kytab.Their PFM (Personal Financial Management) solution will help our global clientele further their stride in digital transformation,” said Mr Patrick Jaccoud, CEO of ITSS. “This collaboration with Hysab Kytab represents a significant milestone for our business, as it allows us to leverage our collective strengths and expertise to better serve our customers and drive innovation in the banking and Fintech world.”

“Banks have been asking for Personal Financial Management solutions that enhance the end-customers experience leading to higher customer retention for banks. ITSS has partnered with Hysab Kytab and added their PFM solution to our portfolio of deployed solutions. In this partnership, Hysab Kytab finds a seasoned technical integrator in ITSS, who has worked with 220+ banks worldwide. We are intrigued by this partnership as Hysab Kytab creates innovative banking solutions that provide unique opportunities to banks and we look forward to working with them to create success stories for our clientele”, Byron Papazissis, Sales Manager (CEE) of ITSS.

“We are ecstatic to partner with ITSS, delivering our cutting-edge Personal Financial Management solution to their clients in Europe, the Middle East, LATAM, Africa, and Asia, as they navigate their digital transformation, said Mr Syed Hassan Bin Veqar,Global Partnerships & Alliances Lead, Hysab Kytab. “Combining our solu-tion with ITSS’s exceptional delivery skills, we eagerly anticipate providing unparalleled value to our shared customers.”

“We’re delighted to partner with ITSS. As a product company, we’ve always focused on improving products and enhancing users’ experiences. However, we’ve always relied on our partners to expand our reach. For this reason, we have chosen ITSS whose reputation has been well established in different regions that we directly experienced and heard great things about their implementation services from customers. We look forward to working with ITSS” – Yasir Ilyas – Head of Hysab Kytab

The ITSS teams will soon be ready to take up implementation projects for the PFM product and consumers can expect to see significant improvements in the way they manage their finances.

About Information Technology Solutions & Services

ITSS is an expert banking software integrator. ITSS has worked with hundreds of banks worldwide in over two decades, completing over a thousand projects. The company provides a range of banking software, applications, support, and maintenance services.

Visit their website to find out more: https://www.itssglobal.com

About Hysab Kytab

Hysab Kytab is a technology company that provides digital solutions through a suite of financial management and consumer products. Its major products include PFM (Personal Finance Manager) tool and Hysab Kytab mobile application, a tool for tracking expenses, planning budgets, monitoring finances, etc.

Visit their website to find out more: https://hysabkytab.com/

Learn More

ITSS GLOBAL SUCCESSFULLY EMPOWERS QIK BANK TO DISRUPT TRADITIONAL BANKING IN THE DOMINICAN REPUBLIC WITH ITS DIGITAL-ONLY MODEL

ITSS GLOBAL SUCCESSFULLY EMPOWERS QIK BANK TO DISRUPT TRADITIONAL BANKING IN THE DOMINICAN REPUBLIC WITH ITS DIGITAL-ONLY MODEL


ITSS Global, a global banking software integrator and solutions provider with more than twenty-two worldwide offices and over two decades of experience has broken new ground by successfully transforming Qik Bank into the first pure Digital-only bank in the Dominican Republic.

The bank and Temenos selected ITSS for the end-to-end implementation. Consequently, within a short time span of 6 months, ITSS’ expertise propelled Qik Bank into becoming the first digital-only bank that provides banking products and services like credit, savings, loans, deposits, etc. The implementation methodology included a combination of the Waterfall method and Agile frameworks.

On hearing the news, Mr Oscar Alejandro Ramirez Atiles, Project Manager of Qik Bank remarked, “We are amazed at the efficiency and dedication of the ITSS team. Completing the end-to-end implementation and Go-live, all within 6 months was no minor task. We thank ITSS for handling this project excellently and giving us the desired outcome.”

Mr Jose Frank Almeyda, Sales Director of ITSS remarked, “This project has marked a precedent in the region being the first digital bank delivered in the Temenos SaaS. With this implementation, ITSS has demonstrated its experience and ability to deliver according to the client and business needs. We want to thank Temenos and Qik Banco Digital for their trust in us and their commitment to this partnership.”

About Information Technology Solutions & Services

ITSS is an expert banking software integrator. ITSS has worked with hundreds of banks worldwide in over two decades, completing over a thousand projects. The company provides a range of banking software, applications, support, and maintenance services.

Visit their website to find out more: https://www.itssglobal.com

About Qik Banco Digital Dominicano

Qik Bank is the first digital-only bank in the Dominican Republic. A part of Grupo Popular, Qik combines more than five decades of banking experience with the operational agility and cutting-edge digital experiences enabled by the Temenos platform.

Visit their website to find out more: https://qik.com.do/

Learn More