Driving Change: ITSS Global Presents the Remarkable Evolution of EFG Bank, Switzerland

Driving Change: ITSS Global Presents the Remarkable Evolution of EFG Bank, Switzerland

 

In a significant milestone for both EFG Bank, Switzerland, and ITSS Global, ITSS is thrilled to announce the successful culmination of a transformative upgrade project. This initiative marked the seamless transition of EFG Bank’s systems from G13 JBASE to R18 TAFC ORACLE, accompanied by the integration of the database with cutting-edge management systems.

The project, involving a multi-entity upgrade encompassing 12 units, with 11 already live, reached its pinnacle with the recent and substantial Go-Live in November 2023. This final Go-Live, one of the largest entities among the 12, was achieved through the meticulous efforts of the ITSS Team. Their establishment of a highly customized environment, informed by in-depth analysis and tuning, set the stage for success.

The testing and training phases, executed with patience and precision amidst various interventions, played a crucial role in this achievement. Through identifying gaps, providing unwavering support, and adapting to deviations in the project planning, the ITSS team ensured a comprehensive project execution that delivered the desired outcomes for our esteemed client.

Official Quotes:

Goncalves Dinis, Project Manager EFG Bank expressed his appreciation, stating,

ITSS’s contribution to the success of the program was instrumental and widely recognized across the Bank. Their outstanding combination of technical and functional expertise, coupled with remarkable soft skills, showcased their strong resilience and effectiveness in delivering highly specialized professional services on Temenos core banking systems and products. We strongly recommend ITSS to any potential client.

As the ITSS Project Manager, I can attest that this project was nothing short of exhilarating, considering the scale it presented and the multitude of entities involved. It provided us with the invaluable opportunity to immerse ourselves in a transformation project of great significance, allowing us to contribute as individuals to a memorable achievement. This experience not only adds immense value to our professional growth but also sets the stage for even greater successes in the future.” – Sufyan Belayachi, ITSS Project Manager

 

About ITSS Global

With over two decades of consulting and business expertise, ITSS Global has been a stalwart in providing integrated global banking software services to financial institutions across Europe, Africa, the Middle East, Asia, and Latin America. Headquartered in Geneva and boasting 23+ global strategic offices, ITSS has played a pivotal role in helping legacy banks solidify and sustain their leadership positions by evolving core banking systems to meet ever-changing customer expectations.

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Innovative Overture: ITSS’ 10th Regional Go-Live in Cambodia Strikes the Perfect Digital Note, Accompanied by SBI Ly Hour Bank Triumph

Innovative Overture: ITSS’ 10th Regional Go-Live in Cambodia Strikes the Perfect Digital Note, Accompanied by SBI Ly Hour Bank Triumph

ITSS Global, headquartered in Geneva, is a leading global banking software and solutions provider, with 23+ international strategic offices. proudly announces the successful completion of a transformative project at SBI Ly Hour Bank in Cambodia.

The comprehensive implementation, transitioning from a legacy Core Banking System to Temenos Transact R22 TAFJ, marks a significant milestone in advancing the bank’s technological infrastructure.

SBI Ly Hour Bank, a key player in Cambodia’s financial sector, partnered with ITSS Global to enhance operational efficiency, improve customer experiences, and stay at the forefront of banking technology.

Key Highlights:

Strategic Upgrade: The migration from a legacy Core Banking System to Temenos Transact R22 TAFJ signifies a strategic move towards a more agile, efficient, and technologically advanced banking environment. Now the bank an easily cater to Retail, Business, Loan, Payments, Savings, and other miscellaneous services demanded by its customers.

Operational Excellence: The implementation at SBI Ly Hour Bank focuses on optimizing internal processes, streamlining workflows, and fostering a seamless banking experience for both staff and customers.

Enhanced Customer Services: By embracing the latest technology through Temenos Transact R22 TAFJ, SBI Ly Hour Bank is poised to provide enhanced and personalized services, ensuring a superior banking experience for its customers.

Here is a picture taken on-site during the Go-Live,

Remadevi Karat, Project Manager, ITSS remarked, “This is the tenth successful ITSS Go-Live in the region, affirming the substantial trust our esteemed clients in the APAC region consistently repose in our capabilities. I commend the project teams for their unwavering commitment to excellence, consistently delivering high-quality results for our discerning clientele.”

About ITSS Global:

ITSS Global is a renowned banking software integrator with a proven track record of delivering innovative solutions to financial institutions worldwide. With expertise in implementing industry-leading platforms like Temenos Transact, ITSS Global continues to shape the future of banking technology. For more information about ITSS Global, please visit www.itssglobal.com.

About SBI Ly Hour Bank:

SBI Ly Hour Bank Plc is dedicated to providing a wide array of commercial banking services to individuals, SMEs, companies, and corporations, contributing significantly to Cambodia’s socio-economic development and beyond. Aligned with global commercial banking standards, the bank aims to actively promote economic growth and financial well-being within the local communities.

For more information about SBI Ly Hour Bank, please visit https://www.sbilhbank.com.kh

 

 

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ITSS GLOBAL EXPANDS INTO VIETNAM, FURTHERING GLOBAL BANKING TRANSFORMATION

 

ITSS GLOBAL EXPANDS INTO VIETNAM, FURTHERING GLOBAL BANKING TRANSFORMATION

ITSS Strengthens Position in South Asia with New Office Announcement in Vietnam.

[Geneva, 21 Nov 2023] – ITSS Global, a well-established banking software integrator and solutions provider, proudly announces its expansion into Vietnam, reinforcing its commitment to building local capacities and improving banking sectors worldwide. 

With over two decades of profound experience and a strategic presence gracing more than twenty-three international hubs, ITSS Global stands as the preferred companion for implementing and elevating Temenos products and services. Effortlessly weaving its in-house tools and products, ITSS contributes dynamically to the flourishing evolution of banking landscapes both globally and locally. 

This momentous expansion follows the recent establishment of offices in the vibrant terrains of Ethiopia and Algeria, where ITSS collaborates harmoniously with major banks to introduce fresh banking solutions. The gentle breeze of transformation now wafts over Vietnam, harmonizing with ITSS’s mission to extend its global footprint, casting a benevolent spell that both impacts and enhances local banking industries. 

In articulating ITSS Global’s unwavering commitment, CEO Patrick Jaccoud gracefully expressed, Our devotion lies in nurturing local capabilities, elevating markets, and aligning them with global banking standards. The expansion into Vietnam is a poetic ode, a testament to our sacred pledge to initiate positive transformations within the local banking sector. 

About ITSS (Information Technology Solutions and Services)

ITSS is an expert banking software integrator with a track record of collaborating with hundreds of banks worldwide over two decades, successfully completing over a thousand projects. The company specializes in providing a comprehensive range of banking software, applications, support, and maintenance services. 

Visit their website to find out more: https://www.itssglobal.com

 

 

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Taking the Lead: CQUR Bank Soars with ITSS Sigma Suite & JBLoader!

 

Taking the Lead: CQUR Bank Soars with ITSS Sigma Suite & JBLoader!

 

ITSS, a leading banking software and service provider, is pleased to announce the successful implementation of its proprietary solutions Sigma Suite and JBLoader at the CQUR Bank LLC. Sigma Suite is an enterprise-grade monitoring, analytics, and reporting solution from ITSS, while JBLoader is their prized data extraction tool.
The Sigma Suite implementation and JBLoader installation were completed using a hybrid model (onsite & remote) using the Agile framework and a fixed costs model. With the successful completion of this project, the bank is now able to realize its goals of generating timely and standardized reports for the regulatory authorities (QFCA: Qatar Financial Centre Regulatory Authority) as well as for the bank management, internal purposes and for auditors.
The ITSS project team meticulously completed the project within the agreed timeline, saving the client’s precious time and resources. ITSS experts furnished the required training, testing, and post Go-Live support to the bank’s teams.
Here is what Kenny Justin, COO at the CQUR Bank LLC, had to say about ITSS upon completion of the project:
“Grateful to ITSS for a swift and well-managed project completion. The Sigma Suite reporting solution solved the historical issues that had piled up due to ‘manual approach’ used earlier at our bank. Our team also thanks ITSS experts for detailed training and support and for making us feel comfortable with Sigma rules engine. Additionally, JBLoader installation has made handling and extracting data much easier for us and swiftly bridges T24 to Sigma Suite.”

JC, Product Manager, ITSS, commented, “It is great to see Sigma Suite at work. It is the most elegant solution for reporting automation and is superior to its competitors. Combination of Sigma Suite and JBLoader can help any bank aim for higher goals and better business.”

Babar Mahmood, Project Manager at ITSS Global, commented,The Sigma Suite Implementation project proved another achievement of successful delivery of milestones. Agile methodology impressively contributed to the delivery within specified timelines. I admire the support & collaboration from CQUR Bank & ITSS team members that helped us achieve the common goal resulting in high-quality Project Management.”
About CQUR Bank
Headquartered in Doha, CQUR Bank offers a range of banking products and services to corporate international customers as well as High Net Worth Individuals helping them achieve short- and long-term financial goals. The strategic goal of the Bank is to provide high quality services to its customers worldwide.
About ITSS Global
ITSS has encompassed over two decades of consulting and business expertise, serving integrated global banking software services to banks and financial institutions across Europe, Africa, the Middle East, Asia, and Latin America. Headquartered in Geneva, and with its 23+ global strategic offices, ITSS has been instrumental in helping legacy banks cement and sustain their position as leaders by evolving core banking systems to meet changing customer expectations.

Visit their website to find out more: https://www.itssglobal.com

 

 

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ITSS Reaches a Significant Milestone with Temenos Infinity Global Delivery Partner Certification

 

ITSS Reaches a Significant Milestone with Temenos Infinity Global Delivery Partner Certification

Acknowledged for Exceptional Commitment to Skill Advancement and Banking Software Excellence

Geneva, Switzerland – ITSS, a leading global provider of banking software services, proudly announces its recent achievement of the coveted Temenos Infinity Delivery Partner Certification, a testament to its unwavering commitment to skill development and excellence in the banking technology industry.

ITSS has successfully met and exceeded the rigorous Temenos Infinity Delivery Partner Certification requirements, with efficient and exemplary performance. Notably, ITSS reached this milestone within an exceptionally expedited timeframe, underscoring its dedication to continuous improvement and learning.

Banks benefit significantly from Temenos Infinity, featuring pre-built functionality for Retail, Business, Corporate, and Wealth banking. It also covers key aspects like Onboarding & Origination, digital customer engagement, and Real-time Campaigns, ensuring banks stay competitive and agile.

Through the Temenos Learning Community, ITSS has made substantial investments in team development, resulting in over 220 certifications across multiple disciplines. These certifications enable ITSS to offer exceptional services, including remote, on-site, and offshore solutions, tailored to each client’s unique needs.

Commenting on this achievement, Sundarmoorthy, Lead- Infinity Delivery Manager at ITSS, stated, 

As we attain the prestigious Temenos Infinity Delivery Partner Certification, our commitment to excellence and skill development in the banking technology sector stands firm. Recognizing that adaptability is key in the rapidly changing banking industry, we ensure our clients receive services of the highest quality to meet current and future business needs.

About ITSS:

ITSS, headquartered in Geneva, Switzerland, boasts over two decades of consulting and business expertise. It specializes in providing integrated global banking software services to banks and financial institutions across Europe, Africa, the Middle East, Asia, and Latin America. With a global presence encompassing more than 23 strategically located offices, ITSS is at the forefront of empowering digital transformation for banks worldwide. 

Visit their website to find out more: https://www.itssglobal.com

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From Legacy to Innovation: ITSS’s Rebranding Story

 

From Legacy to Innovation: ITSS’s Rebranding Story

Geneva | 12th December 2023: ITSS, a leading Banking Software and Services company is
thrilled to announce an exciting rebranding initiative, marking a significant milestone in its
journey. The comprehensive brand revamp includes a new logo and visual identity.
It is a sleek, modern, and forward-looking Logo, with elements and colours that stand for
ITSS’s core values of trust, reliability, and technological prowess. The upward arrow signifies
movement, speed, and a never-ending urge to discover new avenues dedicated to mankind.
The story of ITSS’s logo change and brand revamp is a tale of adaptability, growth, and the
relentless pursuit of excellence. It is a narrative that echoes every ITSSian’s belief that, just as
technology never stands still, neither should the pursuit of progress.
With their new logo as a symbol of their commitment to the future, ITSS is ready to embrace
the challenges and opportunities that lie ahead, forging a path towards a brighter, more
innovative tomorrow.
The key rebranding initiatives include:
1. Company logo that represents upward movement, speed, and growth.
2. Brand colours that signify our culture of inclusion, community, and learning.
3. Updated Website that features a user-centric interface with seamless
navigation.

4. The presence of a two-fold upward arrow embodies our unwavering dedication to both our clients and employees. Positioned beneath, the triangle symbolizes the notions of Stability and Balance, while the 23 years of ITSS serves as the cornerstone for all future endeavours. It also mirrors our dynamic and innovative approach, which has propelled us from a local name to a global presence.


Patrick Jaccoud, CEO of ITSS, commented, “It is an exciting time for us, as we embark on a
new journey with a transformed brand. Our brand revamp is the embodiment of our
dedication to staying ahead of the curve and leading with innovation.”
Thiagraj Jayachandran, CTO at ITSS, added, “Our brand revamping initiative is a bold step
towards a more innovative and customer-centric future. We are not just changing our logo;
we’re redefining our commitment to excellence and embracing the evolving landscape of
technology.
About ITSS Global
ITSS has encompassed over two decades of consulting and business expertise, serving
integrated global banking software services to banks and financial institutions across Europe,
Africa, the Middle East, Asia, and Latin America. Headquartered in Geneva, and with its 23+
global strategic offices, ITSS has been instrumental in helping legacy banks cement and sustain
their position as leaders by evolving core banking systems to meet changing customer
expectations.
About the ITSS Brand 2.0
The new ITSS brand will add a new dimension to their approach. It is time to speed up the
digital transformation efforts and explore better avenues for the future of banking. As the
world stands on the precipice of great change that technologies like AI, ML, IoT, Data Science
bring to banking, ITSS leadership feels that the need to transform and rejuvenate is more than
ever.

Visit their website to find out more: https://www.itssglobal.com

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ITSS Global Modernizes Prival Bank: Implements Temenos Infinity with HID Identity Product

ITSS Global Successfully Implements Temenos Infinity with Identity Product Integration for Prival Bank


ITSS Global, a renowned global banking software integrator and solutions provider with more than twenty-three worldwide offices and over two decades of experience announced the successful implementation of Temenos Infinity Digital Banking with HID Identity Product at Prival Bank, Panama.

Prival Bank wanted to replace its outdated Online Banking system with Temenos Infinity version 2021.10, to better meet the demands of its customers. ITSS was roped in to complete the implementation and to furnish the required training, integration and testing support.

ITSS Global performed the Infinity implementation on Temenos SaaS cloud platform along with Fabric and DBX configuration. The regional regulatory compliance demanded the integration of Online banking systems with an identity provider for which ITSS collaborated with its partner HID, their partner in Identity and Authentication management services.

An expert team from ITSS Global completed the Go-Live within the stipulated time along with testing and training. The implementation team faced several challenges including geographical time difference, linguistic barriers. However, with skill and dedication, they managed to deliver the project with excellent results.

Quotes

Upon completion of the project, Sharon Williams, the VPA, Transformation and Continuous Improvement, at Prival Bank, commented, “I am delighted to inform that Prival Bank, Panama, has successfully transitioned its digital banking operations to the advanced Temenos Infinity release 2021.10, integrated seamlessly with our core banking system, Temenos Transact R20. ITSS demonstrated a clear commitment to delivering quality products, service, and support throughout the project. They were responsive to our needs and worked diligently to ensure that the project went live on time and remained within budget. I am particularly impressed with the technical skills and ability of the ITSS team. They were able to quickly understand our requirements and develop a solution that met our needs. Our satisfaction with the outcome is evident, and we acknowledge the invaluable contribution of ITSS Global in this journey.”

She further added, “I would highly recommend ITSS to anyone looking for a reliable and professional partner for their Temenos Infinity implementation project.”

Evelyn Hernandez Galvan, Project Manager at ITSS Global remarked, “I Congratulate my team for a successful Infinity implementation, considering the tight timeline. Despite several challenges, our team handled the project skilfully, implementing and integrating Infinity with the bank’s Transact R20 systems and providing training and testing support. We hope that our client will be able to achieve the expected objectives with this implementation.”

About Prival Bank

Prival Bank is a financial institution dedicated to Private Banking and Investment Banking services in Panama and Central America that offers personalized banking services to over 500,000 elite clientele. Made up of experts from different areas of the industry, the bank guarantees the ideal personnel to advise customers on managing assets and provides support to the clients with their personal and business financial needs. Their mission is to provide comprehensive banking services tailored to the needs of their clients, for this the bank has nurtured a team of highly trained professionals.

Visit their website to find out more: https://www.prival.com

About ITSS (Information Technology Solutions & Services)

ITSS Global is a technology company headquartered in Geneva, Switzerland. ITSS primarily provides banking technology, products, applications, support and maintenance services, in addition to implementing Temenos Digital Banking services. ITSS has a worldwide presence with 23+ strategic international offices and over 850 expert consultants.

Visit their website to find out more: https://www.itssglobal.com

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ITSS Emerges as a Financial Titan, Clinching a Spot in the Top 10 Embedded Finance Solutions Providers of 2023!

ITSS Emerges as a Financial Titan, Clinching a Spot in the Top 10 Embedded Finance Solutions Providers of 2023!


ITSS Global is making substantial strides in the business landscape this year. Most recently, ITSS has added another remarkable feat to its list of achievements by clinching a spot among the Top 10 Embedded Finance Solutions Providers of 2023. Banking CIO Outlook Magazine has bestowed the prestigious award.

As a top 10 Embedded Finance Solutions Provider of 2023, ITSS has positioned itself among the elite league of companies that are shaping the future of financial services. ITSS has consistently demonstrated its commitment to driving innovation in this space, making it a key player in enabling banks to embrace the latest financial and banking trends. The company’s relentless dedication to investing resources in creating and offering top-tier solutions has paid off handsomely, earning them this esteemed accolade.

Patrick Jaccoud, CEO at ITSS expressed his gratitude for this recognition, stating, “We are immensely proud to receive this award from Banking CIO Outlook Magazine. It reflects our unwavering commitment to innovation and excellence in the financial technology sector. We believe that our dedication to staying at the forefront of industry trends and providing innovative solutions has been instrumental in achieving this recognition”

Thiagraj Jayachandran, CTO at ITSS remarked, “This recognition from Banking CIO Outlook Magazine reaffirms the hard work and passion that our team puts into every project. I want to extend my heartfelt appreciation to our outstanding team members whose tireless efforts have made this recognition possible. Embedded finance is not just a sector for us; it’s a frontier that we are determined to explore, innovate, and reshape.”

This achievement marks a significant milestone for ITSS Global, and it serves as a testament to the company’s dedication, vision, and unwavering pursuit of excellence. As ITSS continues to drive innovation and empower banks with embedded finance solutions, the company remains poised for even greater success in the future.

Read more: https://www.bankingciooutlook.com/itss

About Information Technology Solutions and Services (ITSS)

ITSS Global is a technology company headquartered in Geneva, Switzerland. ITSS primarily provides banking technology, products, applications, support and maintenance services, in addition to implementing Temenos Digital Banking services. ITSS has a worldwide presence with 23+ strategic international offices and over 850 expert consultants.

Visit their website to find out more: https://www.itssglobal.com

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ITSS Global and CQUR Bank Collaborate on Next-Generation Core Banking Upgrade, Among First in the Middle East to Adopt the Market-leading Temenos R23

ITSS Global and CQUR Bank Collaborate on Next-Generation Core Banking Upgrade, Among First in the Middle East to Adopt the Market-leading Temenos R23


ITSS Global, a prominent technology company and leading SaaS integrator for the banking sector, has recently announced the signing of an upgrade project with CQUR Bank. ITSS Global will upgrade the bank’s T24 Transact Core Banking Systems from R17 TAFC to the latest release version R23 TAFJ. ITSS will upgrade the bank’s core banking systems for its corporate customers, enhancing the bank’s operating model for greater scale and expansion, and enabling a world-class transactional banking experience.

During the project signing ceremony, Raghid Charara, CIO at CQUR Bank said, “We are very pleased with the managed services provided by ITSS and I am impressed by the track record of success from our previous project collaborations. In selecting ITSS for this large transformation, we will continue our strong partnership to enhance banking services to our customers.”

Slim Mezghenni, Regional Sales Manager (CEE Region) at ITSS Global, added, “We’re pleased and immensely honoured by this opportunity to work with CQUR Bank once again. Our previous projects with the bank have been very successful and we look forward to continuing our work in helping CQUR Bank modernise its systems and services. This time, we are upgrading CQUR Bank’s T24 systems from R17 TAFC to release version R23 TAFJ, which is the latest and most advanced upgrade to any T24 Core Banking system by far.”

About CQUR Bank

CQUR Bank is headquartered in Qatar and authorised by the QFC Regulatory Authority. Their mission is to provide exceptional financial solutions and services to facilitate and empower international trade. They are dedicated to being a trusted partner for businesses worldwide, with a particular focus on serving international clients with links to the GCC (Gulf Cooperation Council) region. By leveraging their deep understanding of the region’s unique dynamics, CQUR delivers innovative financial solutions that enhance economic growth, foster global connections, and drive sustainable development.

About ITSS (Information Technology Solutions & Services)

ITSS has encompassed over two decades of consulting and business expertise, serving integrated global banking software services to banks and financial institutions across Europe, Africa, the Middle East, Asia, and Latin America. Headquartered in Geneva, and with its 23+ global strategic offices, ITSS has been instrumental in helping legacy banks cement and sustain their position as leaders by evolving core banking systems to meet changing customer expectations.

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ITSS Delivers Excellence: Multi-Entity Infinity Implementation for Vista Bank Group in Record Time

ITSS Delivers Excellence: Multi-Entity Infinity Implementation for Vista Bank Group in Record Time


ITSS, a leading banking software and service provider announces yet another remarkable feat of successfully completing multi-entity Infinity Implementation for 5 subsidiaries of Vista Bank Group, located in four different nations across Western Africa. This remarkable achievement was made possible in just under 90 days, due to the excellence of ITSS’ highly trained team of experts.

The project involved multi-entity implementation of Infinity version R-2023.01 in 5 subsidiaries of Vista Bank Group located in Burkina Faso, Sierra Leone, Gambia, and Guinea. Along with the implementation, compatibility with the pre-existing Transact Release R19 was also ensured. Post-implementation, testing support (SIT & UAT), performance tuning, and client training were provided by the ITSS team.

The project was completed as a hybrid of onshore, offshore, and near-shore using Waterfall methodology and deployed on Cloud platform. Post Go-Live, the bank was able to provide faster, simpler, and easier banking services and products to its customers. Smooth project execution by the ITSS team ensured cost savings in terms of infrastructure, product licensing, and faster go-to-market.

Despite linguistic, geographical, and cultural challenges, the ITSS team emerged victorious in this implementation project, living up to our mission of transforming global and local banking landscapes.

Here’s a statement from Cyril O. Ijoma, the Head of the E-Banking Services Unit, at Vista Bank Group:

“We particularly appreciate the maintenance and stability of the resources allocated to the project. We are immensely satisfied with the services of ITSS: technical, functional, issue resolution, and project organization. ITSS has demonstrated a clear commitment to delivering quality products, services, and support. ITSS has attracted and developed very skilled and professional Temenos resources to their team.”

Mubarak Alade, Infinity Delivery Manager, MEA, ITSS remarked, “Vista Bank Infinity Digital Banking, encompassing the development and successful implementation of Mobile and Web Internet Banking, has been a resounding triumph with the collaborative work between Vista Bank team and ITSS Team with hard work, dedication, and unwavering support being pivotal role in achieving this milestone. Talent wins games, but teamwork and intelligence win championships.”

About Vista Bank Group

Vista Group Holding SA, a financial service holding company, aims to create a leading pan-African financial institution and promote economic inclusion in Africa. Partnering with global financial institutions, Vista focuses on MSME, trade, and supply chain finance, and assurance to drive growth, increase profitability, and manage risks. With a focus on innovation, they aspire to be the preferred financial institution in their markets, offering cutting-edge banking and insurance products.

About ITSS (Information Technology Solutions & Services)

ITSS has encompassed over two decades of consulting and business expertise, serving integrated global banking software services to banks and financial institutions across Europe, Africa, the Middle East, Asia, and Latin America. Headquartered in Geneva, and with its 23+ global strategic offices, ITSS has been instrumental in helping legacy banks cement and sustain their position as leaders by evolving core banking systems to meet changing customer expectations.

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