Cairo, Egypt – April 25, 2025 — MID Bank has successfully gone live with the Temenos T24 Core Banking System (R21 Full Stack), delivering a major leap forward in its digital transformation journey. Executed in partnership with ITSS Global, the project positions MID Bank among the region’s pioneers in banking modernization and customer-focused innovation.

The new system brings several industry-first achievements:

• MID Bank becomes the first Egyptian bank to implement Arrangement Architecture (AA), setting new standards for product structuring and lifecycle management.

• The bank is among the pioneers in the MENA region to deploy the Temenos Data Hub (TDH), enabling real-time data streaming, advanced analytics, and accelerated decision-making.

• A comprehensive Temenos Payment Hub (TPH) solution has been deployed, covering SWIFT, ACH, Instant Payment Networks (IPN), and Bulk Payments.

• Integration of the Temenos Financial Crime Mitigation (FCM) system, enhancing compliance, transaction monitoring, and risk management across banking operations.

The transformation equips MID Bank with the agility, scalability, and intelligence needed to deliver exceptional services and drive future growth.

Sameh Montasser, Group Head for Digital Transformation & Restructuring – CEO Consultant – MID Bank, praised the collaboration:

“We are proud of our strong partnership with ITSS in the successful implementation of the T24 core banking system. The ITSS team demonstrated outstanding professionalism, deep technical expertise, and flexibility throughout the project. Thanks to their structured approach, the transition was smooth and well-managed, helping us build a modern banking infrastructure that supports faster, smarter services for our customers. We deeply appreciate the hard work and commitment shown by ITSS and look forward to achieving future milestones together.”

Mr. Ahmed Gedawy, DGM - Head of PMO – MID Bank, remarked,

“I am thrilled to share that the implementation of the Temenos T24 core banking system at MIDBANK, in cooperation with ITSS, our valued success partner, has been a game-changer for our organization. This achievement marks a significant milestone in our digital transformation journey. The project has not only streamlined our operations but also significantly enhanced customer satisfaction.

We extend our heartfelt appreciation to the ITSS team for their unwavering dedication and exceptional collaboration throughout this process. A special thanks to Amir Hawash for his outstanding leadership in Managing & Overseeing the Whole Program, as well as to the entire technical team for their expertise and commitment. Together, we look forward to leveraging the advanced capabilities of T24 to drive future growth and innovation in the banking industry.” ”

Amir Hawash, Regional Delivery Manager at ITSS, added:

“We are proud to partner with MID Bank on their Core Banking & Digital Transformation journey. This strategic initiative reflects MID Bank’s commitment to innovation and delivering exceptional customer experiences.

At ITSS, we are dedicated to providing best-in-class solutions and expertise to ensure a seamless transformation that empowers MID Bank to achieve its growth and digital ambitions. We look forward to a successful collaboration and the positive impact it will bring to their customers and operations.

This strategic partnership underscores MID Bank’s vision to embrace digital excellence while reinforcing ITSS’s reputation as a trusted banking technology partner.”

Ahmed Elewa, DGM – Head of Business & Operations – MID Bank, highlighted the partnership in his testimony below:

“Dear ITSS Team, thank you for your exceptional efforts in the successful implementation and go-live of the T24 Core Banking system. Your expertise, planning, and dedication were key to this important milestone. Your professionalism, teamwork, and proactive problem-solving ensured a smooth and effective execution—laying a strong foundation for our digital transformation. As Head of Business, I truly appreciate your contribution. This success reflects your excellence and will undoubtedly enhance our operations and service delivery.”

About MID Bank:

MID Bank (formerly Misr Iran Development Bank) is a leading financial institution in Egypt, offering a comprehensive suite of banking services for individuals, businesses, and corporate clients. With a strong focus on digital innovation and customer-centric solutions, MID Bank is committed to driving sustainable growth and delivering value across the Egyptian banking sector.

Learn more at: www.midbank.com.eg

About ITSS Global

ITSS is a global leader in banking software integration, specializing in core banking system implementations, banking applications, support services, and maintenance. With over two decades of expertise and more than a thousand successful projects worldwide, ITSS enables banks to accelerate innovation, enhance resilience, and future-proof their operations.

Learn more at: www.itssglobal.com