ITSS Successfully Completes UPGRADE At A Leading Bank In Laos!

11/18/2021 ITSSGLOBAL





ITSS Global, Geneva, Switzerland: 18th November’2021:

ITSS Global the leading banking software integrator company headquartered in Geneva, today announced that Indochina Bank has successfully completed a technical upgrade of Temenos Transact Core Banking. Following constant cooperation, the core banking system Temenos Transact was upgraded from T24 R14 TAFC to T24 R20 TAFJ.

The project included the technical upgrade of the system; analysis and adoption of the bank’s local developments to R20 requirements; testing and maintaining the existing features to a new system and along with the SIT preparation, issue analysis and Bug fixing.

Indochina bank is poised to embrace using T24 R20 Environment Preparation for Mock upgrades, Dress Rehearsal, Load and Stress Testing to transform and improve the way it engages with clients effectively. The early benefits achieved include faster response times, improved client interaction, Technical Training, Go-live & post-live support and better service delivery, to meet ever-changing customer needs. Indochina Bank recognizes that the Temenos T24 R20 TAFJ Technical Upgrade is designed to support the concierge banking needs of individuals and medium or large business customers at every stage of their financial journey. Traditionally, banks require customers to access various applications, each with different credentials, for their personal and business needs. With Temenos T24 upgrade, Indochina Bank eliminates these siloed and disjointed customer experiences.


We are excited for been chosen as the partner of choice for Temenos offerings by Indochina Bank and look for a promising partnership planned for the long term, with the next subsequent phase eyeing a new technology upgrade.



In response to this news,

Mr. Paxy SENGOUDONE, IT Project Manager, Indochina Bank Limited.

We would like to express our sincere appreciation to ITSS for your service to us as one of our most reliable partners. Ever since we signed our contract, you have provided the highest quality of service & support to make this project successful.


Mr. Muthukumar Arumugam, Project Manager, ITSS, commented:

We are very happy to have associated with the Indochina bank. The bank has a high reputation for keeping the clients happy and always experimenting in adopting new changes. Now we are going to help them achieve all this at a faster rate and use this opportunity to make our relationship stronger.


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